Terms & Conditions and Care of your Jewellery

CARE OF YOUR JEWELLERY

Your silver jewellery has been handcrafted, textured and polished with ultimate care.

To keep your jewellery in its pristine condition please be aware that certain products like soaps, shower gels, bathing products and shampoos may possibly discolour the metals used.

Your Jewellery can be restored with a good quality silver cloth or dip. Any items with copper can also be reshined to remove any tarnish or oxidisation using the same cloths.

STOCK & TIMESCALES

All items are handmade. Please allow at least 4 working days. For items required urgently, please contact me before placing order.

RETURNS & EXCHANGES

Any returns must be made within 14 days of purchase. Your item must be packaged appropriately .Please email us first at cjanejewellery@outlook.com.

Please note - Earrings are non-refundable due to hygiene reasons.

You will be responsible for paying for your own shipping costs for returning your item.

We ask that you ensure that the item is wrapped and well protected appropriately for its journey. Please use tissue paper, bubble wrap and a padded outer container or box.`

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

PRIVACY STATEMENT

WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

CONSENT

How do you get my consent ?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent ?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime.

DATA SECURITY

Any credit card data will be encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

This website is operated by C Jane Jewellery. Throughout the site, the terms “we”, “us” and “our” refers to C Jane Jewellery.

By visiting our site and/ or purchasing something from us, you engage in our “service” and agree to be bound by these following terms and conditions.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We aim to keep the information on this website as up todate as possible, and reserve the right to modify the contents of this site at any time.

We have made every effort to display as accurately as possible the colours and images of our store products, although we cannot guarantee that your monitor's display of any colour will be accurate.

SERVICE AND PRICES

The prices given are in pounds sterling.

All items will be sent via Royal Mail Special Delivery, and these costs will be added at checkout according to destination.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

In no case shall C Jane Jewellery, employees, affiliates, contractors … etc be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, revenue or data … etc, or similar damages, arising from your use of any of the service or any products procured using our service.

CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at cjanejewellery@outlook.com.